For hospitality operators

See it working before you buy it.

We show hoteliers, restaurateurs and investors solutions we have first installed and used in our own properties — with the operating costs, the service reality and the guest reaction that came with them.

Tested before it is offered

Nothing goes into our offer straight from a catalogue. It first spends a season in one of our own sites.

You can visit it

Zakopane and Bukowina Tatrzańska. You see the installation in an operating property, not a lit-up showroom.

We know the operational side

We run accommodation ourselves. Housekeeping load, laundry cost, breakage, guest complaints — this is our daily work, not theory.

Product plus implementation

Selection, delivery, installation, staff briefing and aftercare. One party responsible for the result.

Photography pending

What we can help with

Guest room refurbishment: sleep systems, textiles, bathrooms, lighting, scent. Wellness: private SPA, sauna, hammam, minipool. Back of house: mini laundry, dosing, chemicals, housekeeping systems. Food: concepts, recipes and equipment for hotel breakfast and hotel restaurants.

We work with properties of every size. A twelve-room guesthouse has the same problems as a large hotel, only with less room for a mistake.

How a project runs

01
Conversation
What the property is, what is failing, what the guest is meant to feel and what the budget allows.
02
Visit
You come to the Living Lab, see the installations and ask the uncomfortable questions.
03
Proposal
A specific set of solutions with costs, timing and the consequences for your operation.
04
Implementation
Delivery, installation, staff briefing, and a contact who answers after the invoice is paid.

Solution areas

Six areas, chosen because we live with them daily.

We do not source across the whole hospitality market. These are the categories our own properties use, break and pay for — which is the only reason we can judge them honestly.