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HORECAPILOT

HoReCa · B2B procurement · Sourcing · Polish market

We connect manufacturers with the Polish HoReCa market.

We buy, source and implement products for hotels, apartments, foodservice and wellness. We work with manufacturers and suppliers who want to sell in Poland, and with companies looking for products and manufacturers in Poland.

Looking for a product or a manufacturer in Poland?I'm looking for a product in Poland

  • 01Company founded in 1997
  • 0229 years of technical and service work
  • 03Family-run and partner venues in Podhale
  • 04538 guest reviews on Booking.com and Google · as of September 2026

Four ways to work with us

We buy. We sell. We source. We pilot.

Horeca Pilot is a commercial partner that works in both directions: we bring foreign products to Polish properties and help foreign companies find suppliers in Poland.

We work B2B only. We do not sell to consumers. That does not mean every deal has to be large — a partnership can start with a small pilot or a trial batch. We do not promote hotels to tourists, and we do not open hospitality venues in Poland. We trade in products, solutions and technologies for properties.

B2B procurement

We are looking for manufacturers and suppliers.

We actively look for manufacturers and suppliers of products for hotels, guesthouses, apartments, spas, foodservice and back-of-house operations.

You can send us a commercial offer whether you are looking for a distributor, a wholesale buyer, an implementation partner or simply a new B2B customer in Poland.

Not every partnership has to start with distribution.

Possible starting points

  • Trial purchase
  • First delivery
  • Regular B2B purchasing
  • Import
  • OEM
  • Private label
  • Pilot
  • Resale
  • Commercial partnership
  • Distribution
  • Exclusivity

We consider exclusivity only when volumes and the course of the partnership justify it — always under a contract, never at the start of the conversation.

For manufacturers

Looking for a distributor, a buyer or a commercial partner in Poland?

We talk to manufacturers whose products match what the Polish HoReCa market needs. Working together can start with a trial purchase, a pilot or a first installation, and grow as the product's potential is confirmed.

How a partnership can develop

  1. 01

    Supplier

    You sell us the product or a first batch.

  2. 02

    Pilot

    We check how the product performs in real use — if the nature of the solution requires it.

  3. 03

    Commercial partner

    We offer the product to further B2B customers in Poland.

  4. 04

    Distribution development

    If results and commercial terms are good, we develop a broader partnership.

  5. 05

    Strategic partnership

    Optional: private label, local stock, service, wider distribution or territorial arrangements.

Not every partner goes through every level, and no one has to. Results and commercial terms decide the next step — not a timetable.

Sourcing from Poland

Looking for a product or a manufacturer in Poland?

Horeca Pilot also works in the other direction. If your company is looking in Poland for a product, a manufacturer, a contractor or a B2B supplier related to HoReCa, property equipment, technology or property operations, we can help you find the right source and start the commercial conversation.

  • 01

    Finding manufacturers and suppliers

  • 02

    First contact and communication

  • 03

    Comparing offers and arranging samples

  • 04

    Organising the purchase and commercial coordination

We do not sell to consumers. That does not mean every deal has to be large — a partnership can start with a small pilot or a trial batch.

Categories

What we look for and what we implement.

The categories in which we buy, source and implement. Each one speaks to two sides: the property looking for a solution, and the manufacturer looking for a market.

How we work

Two paths. Not every product needs a pilot.

Most of our work is plain trade: offer, review, sample, purchase. We run a test in a property when technical performance, durability, handling or guest response matter for the commercial decision.

Commercial path

For most products.

  1. 01Offer
  2. 02Review
  3. 03Sample or first order
  4. 04Purchase or implementation
  5. 05Growing the partnership

Technical path

When performance in practice decides.

  1. 01Product
  2. 02Pilot
  3. 03Measurement
  4. 04Decision
  5. 05Implementation
  6. 06Growing the partnership

Either path can stop at any stage. If it does, we tell you plainly what decided it: price, service, documentation or the test result.

Family-run and partner venues

Selected products can be tested in real use.

Not every product needs a pilot. But when technical performance, durability, handling or guest response matter for the commercial decision, we can run a pilot in one of our family business's properties or in a partner venue in the Podhale region.

The product then does not go on display. It goes into a guest room, a kitchen, a laundry or a point of sale.

Family-run propertyPartner location

Schematic map. Points show the relative position of our sites in the Podhale region, not exact addresses.

Family-run property · year-round accommodation

The largest of our family business's properties, and the first one we propose for a pilot.

Read more

Background · since 1997

Behind Horeca Pilot is a technical company founded in 1997.

Horeca Pilot is developed by TEL-SERVICE, a company from the Podhale region working in technology and technical services since 1997.

Our technical background lets us judge not only the price of a product, but also installation, service, reliability and the real cost of use. For a manufacturer, that means talking to someone who knows what happens to a device after a year of daily work.

  • 29 years of technical work

    Installation, service and field work — in Podhale and the surrounding region.

  • Direct access to properties

    Vika Home, Wataha Home and Orla Village Bukowina — operating properties run by our family business: daily operation, running costs and guest complaints.

  • Our own software

    We develop our own software for property operations and technical work. We assess integration and data too, not just hardware.

For hotels and properties in Poland

A solution, not another catalogue.

For properties in Poland, we find, compare and implement solutions for hotels, guesthouses, apartments and foodservice. We do not represent a single brand: we match the product to the property and take responsibility for the agreed scope of implementation.

  • 01

    Choosing a solution to fit the property and budget

  • 02

    Comparing manufacturers and offers — including from abroad

  • 03

    Purchase, delivery and installation within the scope agreed for the project

  • 04

    Solutions we know from day-to-day property operation

Have a product for the Polish HoReCa market? Looking for a supplier in Poland?

Tell us what you make or what you need. We reply directly to selected commercial enquiries.